Intelligent Automation Lead (West Africa)

Job Summary

At KPMG, you’ll find a world of opportunity, where our people give clients and communities the insights, they need to build a sustainable future. This role seeks a professional with cognate experience in Intelligent Automation (IA) to help clients automate business processes using technologies such as RPA, business process management (BPM), analytics and artificial intelligence. This is a West African role with responsibility for leading a team across the region, and the resource will be based in Lagos.

Job Details

Strategy

▪ Provide technical IA support to the Africa digital transformation team

▪ Leverage regional alliances with technology partners (e.g. Microsoft, Oracle, IBM, AWS, Google, etc) to drive proactive leads generation, joint pitch, pipeline management and conversions as they relate to intelligent automation

▪ Work with relevant functional areas and service lines across the Firm to deliver on client engagement and sales initiatives

▪ Leverage local and global KPMG artefacts, SMEs, and other network assets to advance the firm’s data & analytics agenda

▪ Manage, coach and grow the IA team

▪ Participate in the development and publication of thought leadership

Client Impact

▪ Develop and implement process improvement strategies that align with business objectives and deliver measurable results

▪ Provide leadership and guidance to cross-functional teams to ensure the successful delivery of process improvement/ operations transformation projects

▪ Design robotic systems from start to finish for clients

▪ Develop and implement software that will control robots

▪ Create prototypes and work on necessary components

▪ Perform integration tests and quality control

▪ Apply machine learning techniques to improve process outcomes

▪ Create complete documentation for robotic systems

▪ Monitor the use of robotic systems and optimize functionalities

▪ Troubleshoot defects in robot design and development

▪ Promote awareness of KPMG’s Intelligent Automation capabilities

▪ Identify business opportunities across Africa and develop new client relationships to expand the business and ensure a rich pipeline

▪ Provide subject matter expertise on IA for clients in relevant industries

▪ Lead business development activities including targeting key C-suite, proposing services and closing opportunities

▪ Lead highly skilled client and KPMG work teams throughout the project lifecycle by leveraging IA approaches and frameworks and helping to ensure timely execution of project deliverables

Finance

▪ Deliver on targets and goals (including sales goals)

▪ Provide annual budget input for the area of responsibility for approval and integration into service line/ growth area budget

▪ Manage the annual budget, including costs for designated area

Requirements

10+ years of experience in IA spanning business process management; robotic process automation (RPA) with advanced technologies such as artificial intelligence (AI); optical character recognition (OCR); intelligent character recognition (ICR) and process mining.

▪ Deep experience with creating end-to-end business processes that think, learn and adapt on their own

▪ Deep hands-on experience with intelligent automation frameworks and services available on Platforms such as Azure, AWS or GCP

▪ Deep knowledge of AI programming languages and frameworks such as Python, Java, etc

▪ Proven experience with RPA tools such as UiPath, Blue Prism, Automation Anywhere, Power Automate, etc

▪ Proven experience with low code and no-code platforms

▪ Demonstrated ability to lead and manage a team of engineers and consultants.

▪ Proven track record of delivering results and exceeding client expectations within a variety of industries

▪ Good knowledge of supply chain, demand planning and replenishment, forecasting, scheduling, inventory optimization and working capital

▪ Knowledge of cost, efficiency, and productivity optimization methods

▪ Ability to develop and evaluate integrated systems

▪ Demonstrated experience developing relationships with senior clients in a professional services environment

▪ Being a self-starter and able to work independently including across multiple priorities and complex matrixed roles and responsibilities

▪ Confident, tactful and able to effectively influence others and deal effectively with senior leaders

▪ Strong communicator, including listening skills with an ability to translate insights across business and technology teams and to develop and present new ideas and conceptualize new approaches and solutions

▪ Strong team and work ethic, comfortable with ambiguity, change and challenge

About Company

KPMG Professional Services

https://home.kpmg.com/ng

KPMG Professional Services and KPMG Advisory Services are the KPMG member firm in Nigeria. The partners and people have been operating in Nigeria sinc e 1978, providing multidisciplinary professional services to both local and intern ational organisations within the Nigerian business community.Our vision is to build and sustain our reputation as the best firm to work with by ensuring our people, clients and communities achieve their full potential. At KPMG, we are committed to working with our clients to cut through complexities of the business world finding solutions and adding value. Our combination of international and local market knowledge and perspective give us an edge in the professional services industry in Nigeria. This combination enables the Nigerian practice to add real value by developing strategies that give the firms clients a distinct edge over their competitors. As one of the leading providers of professional services, KPMG knows that the success and growth of the firm also depends on the success and growth of the Nigerian economy. Hence, it champions progressive change and makes the future happen for its clients, people and the community, thereby enabling Nigerias success. The firm is involved in the formulation of economic policies for Nigeria through the Nigerian Economic Summit Group. The firm has a full complement of 46 partners and over 1000 trained and dedicated professional staff; with deep industry skills and competencies in audit, tax a nd advisory services. KPMG has worked for clients in the public and private sec tor in Nigeria and in several other countries, helping to transform business perf ormance and operations.