PMO / Delivery Assurance Lead - Africa

Job Summary

Position Summary The PMO / Delivery Assurance Lead is a Senior Manager-level role responsible for establishing, maintaining, and enforcing KPMG T&I's programme management standards, delivery governance frameworks, and portfolio-level reporting mechanisms. This role ensures that all T&I engagements are managed consistently, transparently, and with the commercial discipline required to sustain margins at scale. As KPMG T&I's delivery volumes grow across multiple markets and alliances, the PMO Lead provides the structural backbone that prevents individual delivery failures from becoming portfolio-level risks.

Job Details

Key roles and responsibilities:

PMO Framework and Governance (50%)

Design, implement, and maintain KPMG T&I's PMO framework - including delivery standards, governance templates, reporting formats, escalation protocols, and quality gates.
Establish and manage the T&I portfolio reporting cadence - producing weekly, monthly, and quarterly portfolio health reports for the leadership team.
Define and maintain the T&I RAID management standard - ensuring all engagements maintain current and complete RAID logs and that risks are escalated within defined thresholds.
Manage the onboarding governance process for new engagements - ensuring all engagements are properly mobilised with a clear delivery plan, governance structure, and resource model.
Oversee the T&I delivery assurance review process - conducting periodic health checks on active engagements to identify risks before they become client issues.

(b) Portfolio Reporting and Commercial Tracking (30%)

Maintain the T&I portfolio financial model - tracking actual vs. budgeted costs, revenue recognition, and gross margin across all active engagements.
Produce the monthly T&I investment review pack for EXCO - including portfolio status, financial performance, risk summary, and RAID heat map.
Coordinate with Engagement Delivery Leads to ensure financial forecasts are accurate and that variances are explained and remediated.
Track onboarding completeness for all FY26 new hires - ensuring each new role is deployed into a revenue-generating context within agreed timeframes.
Support the T&I Portfolio Lead with cross-engagement resource planning, utilisation tracking, and capacity management.

(c) Methodology and Continuous Improvement (20%)

Lead continuous improvement initiatives for KPMG T&I's delivery methodology - collecting lessons learned, identifying systemic gaps, and implementing improvements.
Collaborate with Block E (Enablement) to codify PMO tools, templates, and delivery accelerators for reuse across the portfolio.
Train and coach delivery team members on KPMG T&I's PMO standards, governance requirements, and reporting responsibilities.
Benchmark KPMG T&I's delivery governance against Tier-1 consulting standards and drive improvements where gaps are identified.

Requirements

Academic/ Professional qualifications and Experience:

Relevant degree in Business, Technology, Project Management, or a related field.
PMP, PRINCE2 Practitioner, MSP, or equivalent programme management certification required.
Minimum 8 years of experience in PMO or programme management roles, with at least 4 years in a technology consulting or delivery environment.
Proven experience designing and operating PMO frameworks for multi-project portfolios in consulting or professional services.
Strong financial modelling and reporting capability - experienced tracking engagement P&L and portfolio-level financials.
Proficiency in portfolio management tools (e.g., Smartsheet, MS Project, Jira, ServiceNow PPM).

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:

Governance mindset: naturally systematic and disciplined - believes in the value of process, standards, and consistent reporting.
Analytical rigour: able to synthesise complex portfolio data into clear, actionable insights for leadership.
Influencing skills: able to drive governance adoption across senior delivery professionals who may be resistant to overhead.
Detail orientation: attentive to the accuracy of financial data, risk logs, and delivery status - does not accept imprecision.
Communication: clear and structured communicator, able to present portfolio health to EXCO with confidence and accuracy.
Continuous improvement mindset proactively identifies gaps in KPMG T&I's delivery operating model and drives improvements.
Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
Personal effectiveness - Excellent report-writing and presentation skills.
People management - Leadership & management skills.
Performance management - Be a performance manager to the team in line with performance management guidelines.
Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements

Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce

Benefits

We offer:

An exciting opportunity to work with a Big 4 firm on cutting edge clients across Africa.
Continuous learning and development.
Exposure to multi-disciplinary client service teams.
Unrivalled space to grow and be innovative.
Opportunity for international travel.

About Company

KPMG Professional Services

https://home.kpmg.com/ng

KPMG Professional Services and KPMG Advisory Services are the KPMG member firm in Nigeria. The partners and people have been operating in Nigeria since 1978, providing multidisciplinary professional services to both local and international organisations within the Nigerian business community. Our vision is to build and sustain our reputation as the best firm to work with by ensuring our people, clients and communities achieve their full potential. At KPMG, we are committed to working with our clients to cut through complexities of the business world; finding solutions and adding value. Our combination of international and local market knowledge and perspective give us an edge in the professional services industry in Nigeria. This combination enables the Nigerian practice to add real value by developing strategies that give the firms clients a distinct edge over their competitors. As one of the leading providers of professional services, KPMG knows that the success and growth of the firm also depends on the success and growth of the Nigerian economy. Hence, it champions progressive change and makes the future happen for its clients, people and the community, thereby enabling Nigeria success. The firm is involved in the formulation of economic policies for Nigeria through the Nigerian Economic Summit Group. The firm has a full complement of 59 partners and over 1,500 trained and dedicated professional staff; with deep industry skills and competencies in audit, tax and advisory services. KPMG has worked for clients in the public and private sec tor in Nigeria and in several other countries, helping to transform business performance and operations.