Engagement Delivery Lead (Technology) - Africa

Job Summary

Position Summary The Engagement Delivery Lead is a Senior Manager-level role responsible for the day-to-day hands-on delivery leadership of individual technology transformation engagements within KPMG T&I's portfolio. While the Program Director holds overall programme accountability, the Engagement Delivery Lead is the primary on-the-ground delivery manager - managing teams, tracking delivery against plan, protecting scope, and maintaining the quality of KPMG's work on active client engagements. This role is the most operationally intensive delivery role in Block C and is central to KPMG T&I's ability to scale delivery volumes without margin erosion.

Job Details

Key roles and responsibilities:

(a)Day-to-Day Delivery Management (65%)

Manage the day-to-day delivery of assigned technology engagements - maintaining the delivery plan, tracking progress against milestones, and managing team workload.
Lead delivery team stand-ups, sprint reviews, and weekly engagement reviews - ensuring tasks are completed on time and deliverable quality meets KPMG standards.
Maintain an accurate and current RAID log for each assigned engagement - escalating risks and issues to the Program Director within agreed thresholds.
Manage client stakeholder interactions at the project level - facilitating workshops, presenting deliverables, and managing day-to-day client relationships.
Monitor engagement financials daily - tracking hours, expenses, and milestones against the approved budget and flagging variances immediately.

(b) Quality and Scope Management (25%)

Review and approve all client-facing deliverables before submission, ensuring they meet KPMG quality standards and contractual requirements.
Manage scope boundaries rigorously identifying out-of-scope requests early and escalating to the Program Director for formal change control.
Coordinate with Architecture Leads (Block B) when technical design decisions arise during delivery, ensuring the solution does not deviate from the approved architecture.
Enforce KPMG's delivery methodology and standards on all assigned engagements - using approved templates, governance frameworks, and reporting formats.
Identify opportunities for asset and accelerator reuse from Block E to reduce delivery effort and improve consistency.

(c) Team and Capability Development (10%)

Coach and develop junior team members (Managers and Consultants) on delivery management, client engagement, and technical skills.
Provide feedback to the Portfolio Lead on resourcing gaps, team capability, and engagement-specific training needs.
Contribute to KPMG T&I's delivery knowledge base - documenting lessons learned, delivery patterns, and engagement insights for the Block E asset library.

Requirements

Academic/ Professional qualifications and Experience:

Relevant degree in Technology, Business, Engineering, or a related field.
PMP, PRINCE2 Practitioner, or Agile (SAFe, Scrum Master) certification preferred.
Minimum 8 years of experience in technology delivery, with at least 4 years managing engagements in a consulting or systems integration context.
Demonstrated experience managing technology delivery teams across cloud, platform, cybersecurity, or data and AI domains.
Strong financial tracking capability - experience managing engagement-level budgets and forecasting.
Experience working on multi-country or cross-border technology engagements in Africa preferred

Technical competencies & Personal attributes:

Demonstrate and articulate KPMG values as well as proven capability in:
Delivery discipline: rigorous about plans, milestones, RAID, and scope - does not let slippage accumulate.
Team leadership: able to keep diverse delivery teams focused, motivated, and productive in challenging client environments.
Client management: comfortable managing client stakeholders at project level - confident, transparent, and solution-oriented.
Quality consciousness: sets and enforces high standards for KPMG deliverable quality and client satisfaction.
Adaptability: able to manage multiple simultaneous workstreams and reprioritise rapidly when circumstances change.
Commercial awareness: understands the link between delivery discipline and engagement profitability.
Market Intelligence: Demonstrate commercial awareness with sound knowledge of matters affecting the market.
Business development entrepreneurial mind-set and ability to identify opportunities and develop high quality proposals.
Personal effectiveness - Excellent report-writing and presentation skills.
People management - Leadership & management skills.
Performance management - Be a performance manager to the team in line with performance management guidelines.
Risk management-lead in ensuring full compliance with KPMG quality & risk management requirements
Capacity building - Takes a lead in building capability of team to future proof workforce and full utilization of existing workforce.

Benefits

We offer:

An exciting opportunity to work with a Big 4 firm on cutting edge clients across Africa.
Continuous learning and development.
Exposure to multi-disciplinary client service teams.
Unrivalled space to grow and be innovative.
Opportunity for international travel.

About Company

KPMG Professional Services

https://home.kpmg.com/ng

KPMG Professional Services and KPMG Advisory Services are the KPMG member firm in Nigeria. The partners and people have been operating in Nigeria since 1978, providing multidisciplinary professional services to both local and international organisations within the Nigerian business community. Our vision is to build and sustain our reputation as the best firm to work with by ensuring our people, clients and communities achieve their full potential. At KPMG, we are committed to working with our clients to cut through complexities of the business world; finding solutions and adding value. Our combination of international and local market knowledge and perspective give us an edge in the professional services industry in Nigeria. This combination enables the Nigerian practice to add real value by developing strategies that give the firms clients a distinct edge over their competitors. As one of the leading providers of professional services, KPMG knows that the success and growth of the firm also depends on the success and growth of the Nigerian economy. Hence, it champions progressive change and makes the future happen for its clients, people and the community, thereby enabling Nigeria success. The firm is involved in the formulation of economic policies for Nigeria through the Nigerian Economic Summit Group. The firm has a full complement of 59 partners and over 1,500 trained and dedicated professional staff; with deep industry skills and competencies in audit, tax and advisory services. KPMG has worked for clients in the public and private sec tor in Nigeria and in several other countries, helping to transform business performance and operations.